PRIVACY POLICY — FollowDesk

Last updated: March 26, 2026

FollowDesk ("we," "us," or "our") operates the FollowDesk platform at followdesk.org.

INFORMATION WE COLLECT:

• Account info: name, email, phone, business name, payment info (via Stripe)
• Lead info: contact name, phone, SMS content, delivery status, opt-in/out records
• Usage data: log data, service usage

HOW WE USE IT:

• Operate the platform
• Send SMS on your behalf to opted-in contacts
• Process payments
• Improve services
• Comply with legal obligations

SMS MESSAGING:

• All SMS requires prior recipient consent
• Users responsible for ensuring contacts opted in
• Recipients can reply STOP anytime to unsubscribe — honored immediately
• Frequency: 1-10 messages per 30-day sequence
• Standard message and data rates may apply

DATA SHARING:

• We do NOT sell, rent, or share personal info with third parties for marketing
• Share only with: Twilio (SMS delivery), Stripe (payments), Supabase (database)
• May disclose if required by law

SECURITY:

• Encrypted in transit (TLS/SSL) and at rest
• Row-level security on database
• No payment card details stored
• Restricted access to customer data

RETENTION:

• Data retained while account active
• Deleted within 30 days of cancellation
• SMS opt-in/out records retained for compliance

YOUR RIGHTS:

• Access, correct, delete, or export your data
• Contact: support@followdesk.org

Not intended for users under 18.

Contact: support@followdesk.org